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Accessible Information

The Accessible Information Standard aims to ensure that patients and service users who have information or communication needs relating to a disability, impairment or sensory loss receive:

  • Accessible Information (information which is able to be read or received and understood by the individual or group)and

  • Communication support (support which is needed to enable effective, accurate dialogue between a professional and service user to take place)

so that they can access services appropriately and independently, and make decisions about their health and well being.

Please let the practice know if you require information in a different format or require communication support.

The practice offers a loop system for patients who have a hearing impairment. Please ask at reception if you would like to use this facility.



 
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