Get test results

General Information about Test Results

When you attend a test of any kind, you will be told how long you should expect to wait for the results.  This is a guideline, and we ask that you wait this time before checking for your results.

Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.

There are different ways you can access the results of tests that have been done at our GP surgery:

• You can use your Patient Access account and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
• You can telephone the practice on 01902 721021 after 3.00 pm (when our phone lines are quietest)

Please note that the results of tests carried out during hospital visits are not normally sent to the practice.

• All results are checked by the doctors. A comment is then made on your notes.
• It is YOUR responsibility to ring us to check the results of your test, as follow up may be needed.
• You will only be contacted by us if your results require further action.
• Please ensure we have correct contact details for you (especially mobile telephone) in case we do need to contact you.
• If you want/need to discuss a test result with a GP we would be happy to do this over the phone. Telephone appointments are available either on the day or pre-booked with the GP who ordered the test unless there is a good reason why they cannot follow up your problem

Why have I been asked to have a repeat test?

If a doctor asks you to have a repeat test, it is usually because:

• The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
• The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.

Please do not worry if the doctor has asked you for a repeat test.  The doctor will speak to you or request to see you directly if they need to discuss the results.

Getting the results of tests organised by the hospital

Sometimes patients have investigations that have been arranged by hospital consultants. The results from these tests do not automatically get forwarded onto GPs.

If you want to know the result of a test you have had under the care of a consultant you can phone the hospital and ask to speak to your consultant’s secretary.

They are often able to get permission to forward the results onto the practice so that we can let you know the results. If you give them a couple of days to do this, then ring the practice we can discuss the results with you over the phone.