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Easter Bank Holiday 2020: The Practice will be open on Friday 10th April and Monday 13th April. Saturday surgery will also be running on Saturday 11th April.

CORONAVIRUS - 03.04.20

Link to coronavirus guidance in different languages: https://www.doctorsoftheworld.org.uk/coronavirus-information/ 

Public Health have sent letters to high risk patients and if you fall into this group, you will receive a letter by Sunday 29th March. These are not issued from the surgery, therefore we cannot assist you with enquiries related to this.

Patient guidance on self isolation and social distancing for Covid 19 - please follow link:

Self Isolation and Social Distancing

Everyone must stay at home to help stop the spread of coronavirus.  You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important

These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Symptoms and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Accessible Information

The Accessible Information Standard aims to ensure that patients and service users who have information or communication needs relating to a disability, impairment or sensory loss receive:

  • Accessible Information (information which is able to be read or received and understood by the individual or group)and

  • Communication support (support which is needed to enable effective, accurate dialogue between a professional and service user to take place)

so that they can access services appropriately and independently, and make decisions about their health and well being.

Please let the practice know if you require information in a different format or require communication support.

The practice offers a loop system for patients who have a hearing impairment. Please ask at reception if you would like to use this facility.



 
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