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Easter Bank Holiday 2020: The Practice will be open on Friday 10th April and Monday 13th April. Saturday surgery will also be running on Saturday 11th April.

CORONAVIRUS - 03.04.20

Link to coronavirus guidance in different languages: https://www.doctorsoftheworld.org.uk/coronavirus-information/ 

Public Health have sent letters to high risk patients and if you fall into this group, you will receive a letter by Sunday 29th March. These are not issued from the surgery, therefore we cannot assist you with enquiries related to this.

Patient guidance on self isolation and social distancing for Covid 19 - please follow link:

Self Isolation and Social Distancing

Everyone must stay at home to help stop the spread of coronavirus.  You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important

These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Symptoms and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

 

When We Are Closedclosed_sign

If you have an urgent problem when the surgery is closed please ring the usual surgery number and your call will be answered by the out-of-hours service. Please note that when contacting them, your telephone conversation will be recorded.

NHS 111

Calls to NHS 111 are free from both landlines and mobiles.

NHS Walk-In Centres

The nearest NHS Walk-In Centre is located at: Phoenix Centre, Parkfield Road, Parkfields, Wolverhampton WV4 6ED. Open between 10:00 to 19:00 Monday to Friday and 10:00 to 16:00 on Saturdays, Sundays and Bank Holidays.

The centre offers on-the-spot treatment (without an appointment) and advice for minor health problems, illness, ailments and injuries. You are able to 'walk in' during opening hours.

Urgent Care Centre (UCC)

Showell Park walk in centre has moved to the Urgent Care Centre. The Urgent Care Centre is situated above the Emergency Department (ED) on the first floor within the Urgent and Emergency Care Centre (UECC) at New Cross Hospital in Wolverhampton. This is open 24 hours a day and patients can self-present without an appointment.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website