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Prestwood Road West SurgeryTel: 01902 721021
Bushbury Health CentreTel: 01902 394830
COVID 19 Update July 2021
July 19th 2021 is when all restrictions for COVID are removed. The practice is a high risk environment and we are keen to maintain a safe and healthy place for you to be. Please help us to keep you and those around you safe. Masks - the continued wearing of masks is current government guidance and is strongly recommended. Please wear your mask if you come into the practice for any reason. Social distancing - we will continue to promote social distance awareness. Please use chairs available in the waiting area, which are separated for distance purposes. If there is no seating left, please consider waiting outside until one becomes available. Hand Sanitiser - this will continue to be provided. Please use when entering the building and when leaving. Your help with keeping us safe is appreciated. Many thanks.
08:30* - 13:30
15:00 - 18:30
* Telephone lines are open from 08.00 am.
The surgery closes for staff training on Tuesdays between 13:30 - 15:00
** Telephone lines close at 1.00 pm
* Telephone lines are open from 08.00 am.
The surgery closes for staff training on Wednesdays between 13:30 - 15:00
If you have an urgent problem when the surgery is closed please ring the usual surgery number and your call will be answered by the out-of-hours service. Please note that when contacting them, your telephone conversation will be recorded.
Calls to NHS 111 are free from both landlines and mobiles.
The nearest NHS Walk-In Centre is located at: Phoenix Centre, Parkfield Road, Parkfields, Wolverhampton WV4 6ED. Open between 10:00 to 19:00 Monday to Friday and 10:00 to 16:00 on Saturdays, Sundays and Bank Holidays.
The centre offers on-the-spot treatment (without an appointment) and advice for minor health problems, illness, ailments and injuries. You are able to 'walk in' during opening hours.
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.
OUT OF HOURS SERVICE
On a Thursday afternoon, the surgery phone lines close at 1.00 pm however, the surgery doors remain open and patients can continue to come into the surgery until it closes at 6.30 pm.
To ensure continuity of essential services to patients at all times, the practice utilises the services of an out of hours provider. This out of hours service is available on a Thursday afternoon between 1.00 - 6.30pm, where patients can access telephone advice, appointments or a home visit.
Our out of hours provider is
East Park Medical Centre
Telephone: 01902 902613
Please note that you will have to call East Park Medical Centre to make an appointment; this is not a walk-in service.
Please see main board for up-to-date information